{"id":591,"date":"2026-01-05T13:04:51","date_gmt":"2026-01-05T13:04:51","guid":{"rendered":"https:\/\/www.millboard.com\/en-gb\/?page_id=591"},"modified":"2026-02-18T11:15:14","modified_gmt":"2026-02-18T11:15:14","slug":"thank-you-contact","status":"publish","type":"page","link":"https:\/\/www.millboard.com\/en-gb\/thank-you-contact\/","title":{"rendered":"Thank you &#8211; Contact"},"content":{"rendered":"<header class=\"page-header wp-block alignfull has-brand-1-background-color has-background page-header--type--page has-breadcrumbs\">\n    <div class=\"page-header__inner\">\n                    <!-- Breadcrumbs -->\n            <div class=\"page-header__breadcrumbs\">\n                <nav class=\"breadcrumbs\">\n    <span class=\"breadcrumbs__yoast-wrapper\"><span><a href=\"https:\/\/www.millboard.com\/en-gb\/\">Home<\/a><\/span><\/span><\/nav>\n            <\/div>\n        \n        <div class=\"page-header__wrapper\">\n            <div class=\"page-header__image-wrapper page-header__image-wrapper--no-image\">\n                            <\/div>\n\n            <div class=\"page-header__content page-header__content--first\">\n                <div class=\"page-header__header\">\n                    \n                                            <h1 class=\"page-header__heading is-style-typestyle-h1\">Thank You for Contacting Millboard<\/h1>\n                                    <\/div>\n\n                            <\/div>\n                <div class=\"page-header__content page-header__content--last\">\n                                                <div class=\"page-header__description\">\n                        <p>Thank you for getting in touch with Millboard. We have received your message and a member of our team will be in contact with you shortly. Whether you had a question about our products, installation, availability, or need general guidance, we are here to support you.<\/p>\n                    <\/div>\n                \n                \n                            <\/div>\n        <\/div>\n    <\/div>\n\n    <\/header>\n\n    <div class=\"woocommerce-notices-wrapper\"><\/div>\n\n<div data-link=\"false\" class=\"media-object media-content wp-block alignfull\" data-media=\"image\" data-media-type=\"image\" data-media-position=\"after\" data-orientation=\"horizontal\">\n    <div class=\"media-object__inner\">\n        \n        <div class=\"media-object__content flex-column\">\n            \n            \n                            <div class=\"media-object__header flex-column\">\n                                            <h2 id=\"thank-you\" class=\"media-object__heading\">Thank you<\/h2>\n                    \n                                             <div class=\"media-object__subheading\">\n                            <p>If your enquiry was sent during our working hours, you can normally expect a response within 24 to 48 hours. Messages submitted during weekends or public holidays may take slightly longer, but rest assured that we will come back to you as soon as possible.<\/p>\n<p>If you require urgent assistance, you are welcome to call or email us directly. Our customer care team is always happy to help.<\/p>\n                        <\/div>\n                     \n                                    <\/div>\n            \n            \n            \n                    <\/div>\n\n                    <div class=\"media-object__media media-object__media--image  img-fit\">\n                                    <img decoding=\"async\" width=\"768\" height=\"513\" src=\"https:\/\/www.millboard.com\/en-gb\/wp-content\/uploads\/sites\/3\/2026\/01\/Millboard-Midlands-Experience-Centre-Desk-768x513.jpg\" class=\"\" alt=\"\" role=\"presentation\" loading=\"lazy\" srcset=\"https:\/\/www.millboard.com\/en-gb\/wp-content\/uploads\/sites\/3\/2026\/01\/Millboard-Midlands-Experience-Centre-Desk-768x513.jpg 768w, https:\/\/www.millboard.com\/en-gb\/wp-content\/uploads\/sites\/3\/2026\/01\/Millboard-Midlands-Experience-Centre-Desk-300x200.jpg 300w, https:\/\/www.millboard.com\/en-gb\/wp-content\/uploads\/sites\/3\/2026\/01\/Millboard-Midlands-Experience-Centre-Desk-1024x684.jpg 1024w, https:\/\/www.millboard.com\/en-gb\/wp-content\/uploads\/sites\/3\/2026\/01\/Millboard-Midlands-Experience-Centre-Desk-2048x1368.jpg 2048w, https:\/\/www.millboard.com\/en-gb\/wp-content\/uploads\/sites\/3\/2026\/01\/Millboard-Midlands-Experience-Centre-Desk-600x401.jpg 600w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>                            <\/div>\n            <\/div>\n\n<\/div>\n\n\n<div data-link=\"false\" class=\"media-object media-content wp-block alignfull\" data-media=\"image\" data-media-type=\"image\" data-media-position=\"before\" data-orientation=\"horizontal\">\n    <div class=\"media-object__inner\">\n                <div class=\"media-object__media img-fit \">\n\n                                    \n                    <img decoding=\"async\" width=\"768\" height=\"512\" src=\"https:\/\/www.millboard.com\/en-gb\/wp-content\/uploads\/sites\/3\/2026\/01\/Millboards-newest-Experience-Centre-Composite-Cladding-Decking-Supply-UK-Image-Two-768x512.jpg\" class=\"\" alt=\"\" role=\"presentation\" loading=\"lazy\" srcset=\"https:\/\/www.millboard.com\/en-gb\/wp-content\/uploads\/sites\/3\/2026\/01\/Millboards-newest-Experience-Centre-Composite-Cladding-Decking-Supply-UK-Image-Two-768x512.jpg 768w, https:\/\/www.millboard.com\/en-gb\/wp-content\/uploads\/sites\/3\/2026\/01\/Millboards-newest-Experience-Centre-Composite-Cladding-Decking-Supply-UK-Image-Two-300x200.jpg 300w, https:\/\/www.millboard.com\/en-gb\/wp-content\/uploads\/sites\/3\/2026\/01\/Millboards-newest-Experience-Centre-Composite-Cladding-Decking-Supply-UK-Image-Two-1024x683.jpg 1024w, https:\/\/www.millboard.com\/en-gb\/wp-content\/uploads\/sites\/3\/2026\/01\/Millboards-newest-Experience-Centre-Composite-Cladding-Decking-Supply-UK-Image-Two-2048x1366.jpg 2048w, https:\/\/www.millboard.com\/en-gb\/wp-content\/uploads\/sites\/3\/2026\/01\/Millboards-newest-Experience-Centre-Composite-Cladding-Decking-Supply-UK-Image-Two-600x400.jpg 600w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\n                                                <\/div>\n        \n        <div class=\"media-object__content flex-column\">\n            \n            \n                            <div class=\"media-object__header flex-column\">\n                                            <h2 id=\"what-happens-next\" class=\"media-object__heading\">What Happens Next?<\/h2>\n                    \n                                             <div class=\"media-object__subheading\">\n                            <p>Your enquiry is now in our system and will be reviewed by the relevant team. Depending on the nature of your message, it may be routed to our customer service advisors, technical support specialists, or project team for the most accurate response.<\/p>\n<p>If you are contacting us from overseas and you are located in a region where Millboard is represented by a distributor, your details may be passed to our local distributor who will respond directly with region-specific support, pricing, or availability.<\/p>\n<p>You should receive an email confirmation shortly. If you do not see it in your inbox, please check your junk or spam folder. If nothing appears, feel free to resubmit your enquiry or reach out to us directly.<\/p>\n                        <\/div>\n                     \n                                    <\/div>\n            \n            \n            \n                    <\/div>\n\n            <\/div>\n\n<\/div>\n\n\n<div class=\"navigation-tiles wp-block alignfull has-background has-brand-6-background-color\">\n    <div class=\"navigation-tiles__inner\">\n                    <div class=\"navigation-tiles__header\">\n                                \n                                    <h2 id=\"continue-your-journey-while-you-wait\" class=\"navigation-tiles__heading\">\n                        Continue Your Journey While You Wait                    <\/h2>\n                            <\/div>\n        \n                    <div class=\"navigation-tiles__tiles\">\n                                    <div class=\"navigation-tiles__tile\">\n                                                    <h3 class=\"navigation-tiles__tile-title\">\n                                Explore Inspiration                            <\/h3>\n                                                \n                                                    <div class=\"navigation-tiles__tile-description\">\n                                <p>Discover real-life garden transformations, terraces, pool decks and outdoor living spaces to see how Millboard performs in residential settings.<\/p>\n                            <\/div>\n                                                \n                                            <\/div>\n                                    <div class=\"navigation-tiles__tile\">\n                                                    <h3 class=\"navigation-tiles__tile-title\">\n                                Find an Approved Installer or Distributor                            <\/h3>\n                                                \n                                                    <div class=\"navigation-tiles__tile-description\">\n                                <p>If you are looking for help with installation or would like to speak with a supplier, you can locate trusted installers and distributors in your area.<\/p>\n                            <\/div>\n                                                \n                                            <\/div>\n                                    <div class=\"navigation-tiles__tile\">\n                                                    <h3 class=\"navigation-tiles__tile-title\">\n                                Plan Your Outdoor Space                            <\/h3>\n                                                \n                                                    <div class=\"navigation-tiles__tile-description\">\n                                <p>Use our deck planning tools to explore board colours, patterns, and layouts. This is an excellent way to refine your ideas before speaking with an installer or requesting a quotation.<\/p>\n                            <\/div>\n                                                \n                                            <\/div>\n                                    <div class=\"navigation-tiles__tile\">\n                                                    <h3 class=\"navigation-tiles__tile-title\">\n                                Visit a Showroom or Experience Centre                            <\/h3>\n                                                \n                                                    <div class=\"navigation-tiles__tile-description\">\n                                <p>If you would like to view full-size boards, compare colours or speak directly with a Millboard expert, consider arranging a visit to one of our showrooms or experience centres.<\/p>\n                            <\/div>\n                                                \n                                            <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n\n<section data-allow-multiple=\"false\" class=\"accordion wp-block alignfull\">\n    <div class=\"accordion__inner\">\n\n        <div class=\"accordion__header\">\n\n            \n                            <h3 class=\"accordion__header__heading\">Frequently Asked Questions<\/h3>\n            \n            \n            \n        <\/div>\n\n        <div class=\"accordion__items\">\n<div class=\"accordion__item wp-block\">\n    <button aria-expanded=\"true\" aria-controls=\"accordion-panel-1\" type=\"button\" class=\"accordion__item__trigger js-accordion-button\" id=\"how-long-will-it-take-to-receive-a-reply\"><h3 class=\"accordion__item__heading\">How long will it take to receive a reply?<\/h3><\/button>\n\n    <div id=\"accordion-panel-1\" class=\"accordion__item__panel js-expandable-element\" aria-labelledby=\"how-long-will-it-take-to-receive-a-reply\">\n        <div class=\"accordion__item__panel__inner\">\n            <p>We usually respond within 24 to 48 working hours. If your enquiry was received outside of business hours, please allow a little more time.<\/p>\n\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"accordion__item wp-block\">\n    <button aria-expanded=\"false\" aria-controls=\"accordion-panel-2\" type=\"button\" class=\"accordion__item__trigger js-accordion-button\" id=\"can-i-request-samples-through-this-enquiry\"><h3 class=\"accordion__item__heading\">Can I request samples through this enquiry?<\/h3><\/button>\n\n    <div id=\"accordion-panel-2\" class=\"accordion__item__panel js-expandable-element\" aria-labelledby=\"can-i-request-samples-through-this-enquiry\" hidden=\"true\" aria-hidden=\"true\">\n        <div class=\"accordion__item__panel__inner\">\n            <p>Yes. If your message mentioned samples, our team will either process that directly or guide you to the correct ordering page for clarity and address confirmation.<\/p>\n\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"accordion__item wp-block\">\n    <button aria-expanded=\"false\" aria-controls=\"accordion-panel-3\" type=\"button\" class=\"accordion__item__trigger js-accordion-button\" id=\"do-millboard-products-vary-in-colour-or-finish\"><h3 class=\"accordion__item__heading\">Do Millboard products vary in colour or finish?<\/h3><\/button>\n\n    <div id=\"accordion-panel-3\" class=\"accordion__item__panel js-expandable-element\" aria-labelledby=\"do-millboard-products-vary-in-colour-or-finish\" hidden=\"true\" aria-hidden=\"true\">\n        <div class=\"accordion__item__panel__inner\">\n            <p>Yes. Each board is hand-moulded with natural variation to replicate real timber. Any slight surface sheen from production will soften naturally with time and weathering.<\/p>\n\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"accordion__item wp-block\">\n    <button aria-expanded=\"false\" aria-controls=\"accordion-panel-4\" type=\"button\" class=\"accordion__item__trigger js-accordion-button\" id=\"are-millboard-boards-difficult-to-maintain\"><h3 class=\"accordion__item__heading\">Are Millboard boards difficult to maintain?<\/h3><\/button>\n\n    <div id=\"accordion-panel-4\" class=\"accordion__item__panel js-expandable-element\" aria-labelledby=\"are-millboard-boards-difficult-to-maintain\" hidden=\"true\" aria-hidden=\"true\">\n        <div class=\"accordion__item__panel__inner\">\n            <p>No. Millboard products are designed for low maintenance. Most cleaning requires only warm soapy water and a soft brush. Pressure washing is acceptable with care at moderate settings.<\/p>\n\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"accordion__item wp-block\">\n    <button aria-expanded=\"false\" aria-controls=\"accordion-panel-5\" type=\"button\" class=\"accordion__item__trigger js-accordion-button\" id=\"what-warranty-applies-to-residential-use\"><h3 class=\"accordion__item__heading\">What warranty applies to residential use?<\/h3><\/button>\n\n    <div id=\"accordion-panel-5\" class=\"accordion__item__panel js-expandable-element\" aria-labelledby=\"what-warranty-applies-to-residential-use\" hidden=\"true\" aria-hidden=\"true\">\n        <div class=\"accordion__item__panel__inner\">\n            <p>Millboard decking carries a 25-year limited residential warranty for long-term peace of mind.<\/p>\n\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"accordion__item wp-block\">\n    <button aria-expanded=\"false\" aria-controls=\"accordion-panel-6\" type=\"button\" class=\"accordion__item__trigger js-accordion-button\" id=\"can-millboard-boards-be-cut-on-site\"><h3 class=\"accordion__item__heading\">Can Millboard boards be cut on site?<\/h3><\/button>\n\n    <div id=\"accordion-panel-6\" class=\"accordion__item__panel js-expandable-element\" aria-labelledby=\"can-millboard-boards-be-cut-on-site\" hidden=\"true\" aria-hidden=\"true\">\n        <div class=\"accordion__item__panel__inner\">\n            <p>Yes. Boards can be cut using standard woodworking tools such as a mitre saw or jigsaw. Always follow standard safety procedures.<\/p>\n\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"accordion__item wp-block\">\n    <button aria-expanded=\"false\" aria-controls=\"accordion-panel-7\" type=\"button\" class=\"accordion__item__trigger js-accordion-button\" id=\"do-i-need-special-fixings-for-installation\"><h3 class=\"accordion__item__heading\">Do I need special fixings for installation?<\/h3><\/button>\n\n    <div id=\"accordion-panel-7\" class=\"accordion__item__panel js-expandable-element\" aria-labelledby=\"do-i-need-special-fixings-for-installation\" hidden=\"true\" aria-hidden=\"true\">\n        <div class=\"accordion__item__panel__inner\">\n            <p>We recommend the use of Durafix screws, which are designed specifically for Millboard to ensure a secure and discreet finish without pre-drilling in most situations.<\/p>\n\n                    <\/div>\n    <\/div>\n<\/div>\n\n\n<div class=\"accordion__item wp-block\">\n    <button aria-expanded=\"false\" aria-controls=\"accordion-panel-8\" type=\"button\" class=\"accordion__item__trigger js-accordion-button\" id=\"where-can-i-see-millboard-in-person\"><h3 class=\"accordion__item__heading\">Where can I see Millboard in person?<\/h3><\/button>\n\n    <div id=\"accordion-panel-8\" class=\"accordion__item__panel js-expandable-element\" aria-labelledby=\"where-can-i-see-millboard-in-person\" hidden=\"true\" aria-hidden=\"true\">\n        <div class=\"accordion__item__panel__inner\">\n            <p>You can visit one of our showrooms or experience centres, or contact a local distributor who may have display materials available.<\/p>\n\n                    <\/div>\n    <\/div>\n<\/div>\n\n<\/div>\n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"class_list":["post-591","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Thank You for Contacting Millboard<\/title>\n<meta name=\"description\" content=\"Thank you for contacting Millboard. We&#039;ve received your message and will be in touch soon.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.millboard.com\/en-gb\/thank-you-contact\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Thank you - Contact | Terrasses et bardages en composite Millboard\" \/>\n<meta property=\"og:description\" content=\"Bienvenue chez Millboard, o\u00f9 nous red\u00e9finissons votre fa\u00e7on de vivre les grands espaces. 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If your message mentioned samples, our team will either process that directly or guide you to the correct ordering page for clarity and address confirmation.\",\"inLanguage\":\"en-GB\"},\"inLanguage\":\"en-GB\"},{\"@type\":\"Question\",\"@id\":\"https:\\\/\\\/www.millboard.com\\\/en-gb\\\/thank-you-contact\\\/#do-millboard-products-vary-in-colour-or-finish\",\"position\":3,\"url\":\"https:\\\/\\\/www.millboard.com\\\/en-gb\\\/thank-you-contact\\\/#do-millboard-products-vary-in-colour-or-finish\",\"name\":\"Do Millboard products vary in colour or finish?\",\"answerCount\":1,\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes. Each board is hand-moulded with natural variation to replicate real timber. 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