{"id":95,"date":"2025-12-22T15:31:11","date_gmt":"2025-12-22T15:31:11","guid":{"rendered":"https:\/\/www.millboard.com\/en-gb\/?p=95"},"modified":"2026-01-26T18:08:15","modified_gmt":"2026-01-26T18:08:15","slug":"exceptional-customer-service-at-millboard","status":"publish","type":"post","link":"https:\/\/www.millboard.com\/en-us\/latest-news\/exceptional-customer-service-at-millboard\/","title":{"rendered":"Customer Service at Millboard\u00a0\u00a0"},"content":{"rendered":"\n<h3 class=\"wp-block-heading is-style-typestyle-uppercase\" id=\"h-here-for-you-every-step-of-the-way-nbsp-nbsp\"><strong>Here for You, Every Step of the Way&nbsp;<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Customer service at Millboard is\u00a0a very important\u00a0part of our business; we\u00a0don\u2019t\u00a0see customer service as just a function of our business,\u00a0it&#8217;s\u00a0part of who we are. From your first interaction with us to long after your Millboard decking or cladding is installed,\u00a0we\u2019re\u00a0here to make sure things go smoothly and that you feel supported every step of the way.\u00a0\u00a0<\/p>\n\n\n<section aria-label=\"Here for you every step of the way\"  style=\"--gallery--items-count: 0;\" class=\"gallery wp-block alignfull\">\n    <div class=\"gallery__list__wrapper\">\n            <\/div>\n\n    <\/section>\n\n\n\n<h3 class=\"wp-block-heading is-style-typestyle-uppercase\" id=\"h-service-that-puts-you-first-nbsp-nbsp\"><strong>Service that puts you first&nbsp;<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Choosing the right materials for your home or business is a big decision. Whether you find us online, hear about us from a friend, or visit one of our showrooms,&nbsp;you\u2019ll&nbsp;get the same level of helpful, genuine service.&nbsp;&nbsp;<\/p>\n\n\n\n<p>We\u2019ve&nbsp;built our team around knowledge and care. Everyone here from sales to technical support is ready to help you choose the right products and feel confident in your decisions. And&nbsp;it\u2019s&nbsp;not just the customer-facing teams; everyone at Millboard, including our manufacturing and&nbsp;logistics&nbsp;teams, plays a part in making sure your experience is a good one.&nbsp;&nbsp;<\/p>\n\n\n<section aria-label=\"service that puts you first\"  style=\"--gallery--items-count: 1;\" class=\"gallery wp-block alignfull\">\n    <div class=\"gallery__list__wrapper\">\n        <ul class=\"gallery__list list-reset--hard\">\n                        <li data-pattern-part=\"100\" data-image-orientation=\"landscape\" style=\"--gallery--card--column: 1 \/ 13;\" class=\"gallery__card\">\n                <div class=\"gallery__card__inner img-fit\">\n                    \n                    <img decoding=\"async\" width=\"768\" height=\"590\" src=\"https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/MDE176L_Enhanced-Grain_Limed-Oak_Lifestyle-close-in-1-scaled-1-768x590.jpg\" class=\"\" alt=\"\" role=\"presentation\" loading=\"lazy\" srcset=\"https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/MDE176L_Enhanced-Grain_Limed-Oak_Lifestyle-close-in-1-scaled-1-768x590.jpg 768w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/MDE176L_Enhanced-Grain_Limed-Oak_Lifestyle-close-in-1-scaled-1-300x231.jpg 300w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/MDE176L_Enhanced-Grain_Limed-Oak_Lifestyle-close-in-1-scaled-1-1024x787.jpg 1024w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/MDE176L_Enhanced-Grain_Limed-Oak_Lifestyle-close-in-1-scaled-1-2048x1574.jpg 2048w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/MDE176L_Enhanced-Grain_Limed-Oak_Lifestyle-close-in-1-scaled-1-600x461.jpg 600w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>                <\/div>\n                <div class=\"gallery__card__caption is-style-typestyle-small is-style-typestyle-meta\">\n                    <div class=\"gallery__card__caption-main\">\n                        Enhanced grain                    <\/div>\n\n                                            <div class=\"gallery__card__caption-secondary\">\n                            limed oak                        <\/div>\n                                    <\/div>\n            <\/li>\n        \n            <\/ul>\n    <\/div>\n\n    <\/section>\n\n\n\n<h3 class=\"wp-block-heading is-style-typestyle-uppercase\" id=\"h-friendly-practical-support-nbsp-nbsp\"><strong>Friendly, Practical Support&nbsp;<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Our team is approachable and experienced, ready to support everyone from homeowners and landscapers to architects and builders. Whether\u00a0you\u2019re\u00a0picking a color, double-checking a measurement, or planning a complex build,\u00a0we\u2019re\u00a0happy to help.\u00a0\u00a0<\/p>\n\n\n\n<p>You can reach us easily by phone or email, and our showroom staff are always available for face-to-face advice. We also have a wide range of online resources, including:&nbsp;&nbsp;<\/p>\n\n\n\n<p><strong>Product and installation guides&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p>Clear, step by step guides that walk you through planning,&nbsp;installing&nbsp;and finishing your Millboard deck or cladding with confidence.&nbsp;<\/p>\n\n\n\n<p><strong>Technical datasheets&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p>All the specs in one place, from board dimensions to performance data, so you and your installer can make the right decisions quickly.&nbsp;<\/p>\n\n\n\n<p><strong>Maintenance tips&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p>Simple, realistic care advice that keeps Millboard looking its best with just an occasional clean, rather than heavy upkeep.&nbsp;<\/p>\n\n\n\n<p><strong>FAQs and how-to articles&nbsp;<\/strong>&nbsp;<\/p>\n\n\n\n<p>Straight talking answers to real customer questions, plus practical how to guides for everything from choosing colors to\u00a0day to day\u00a0care.\u00a0<\/p>\n\n\n\n<p>These tools are there to give you clear, practical advice at every stage of your project.&nbsp;&nbsp;<\/p>\n\n\n<section aria-label=\"friendly, practical support\"  style=\"--gallery--items-count: 1;\" class=\"gallery wp-block alignfull\">\n    <div class=\"gallery__list__wrapper\">\n        <ul class=\"gallery__list list-reset--hard\">\n                        <li data-pattern-part=\"100\" data-image-orientation=\"landscape\" style=\"--gallery--card--column: 1 \/ 13;\" class=\"gallery__card\">\n                <div class=\"gallery__card__inner img-fit\">\n                    \n                    <img decoding=\"async\" width=\"768\" height=\"576\" src=\"https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2025\/12\/KU9A2115-2.JPG-768x576.webp\" class=\"\" alt=\"\" role=\"presentation\" loading=\"lazy\" srcset=\"https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2025\/12\/KU9A2115-2.JPG-768x576.webp 768w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2025\/12\/KU9A2115-2.JPG-300x225.webp 300w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2025\/12\/KU9A2115-2.JPG-600x450.webp 600w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2025\/12\/KU9A2115-2.JPG.webp 816w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>                <\/div>\n                <div class=\"gallery__card__caption is-style-typestyle-small is-style-typestyle-meta\">\n                    <div class=\"gallery__card__caption-main\">\n                        Practical                    <\/div>\n\n                                            <div class=\"gallery__card__caption-secondary\">\n                            support                        <\/div>\n                                    <\/div>\n            <\/li>\n        \n            <\/ul>\n    <\/div>\n\n    <\/section>\n\n\n\n<h3 class=\"wp-block-heading is-style-typestyle-uppercase\" id=\"h-warranties-that-offer-peace-nbsp-of-nbsp-mind-nbsp-nbsp\"><strong>Warranties That Offer Peace&nbsp;Of&nbsp;Mind&nbsp;<\/strong>&nbsp;<\/h3>\n\n\n\n<p>When you choose Millboard products,&nbsp;you\u2019re&nbsp;investing in more than just beautiful, high-performing materials&nbsp;you\u2019re&nbsp;gaining the confidence that comes with UK-backed warranties. Every board is designed and made in the UK, rigorously tested for&nbsp;quality&nbsp;and built to last. Our warranties are our promise that you can count on your decking or cladding for the long haul.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-typestyle-uppercase\" id=\"h-more-than-just-problem-solving-nbsp-nbsp\"><strong>More Than Just Problem-Solving&nbsp;<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Great service&nbsp;isn\u2019t&nbsp;only about fixing issues&nbsp;it\u2019s&nbsp;about making your whole experience easier and more enjoyable. We aim to&nbsp;anticipate&nbsp;your needs and&nbsp;help out&nbsp;wherever we can.&nbsp;&nbsp;<\/p>\n\n\n\n<p>If you have a question after your project\u2019s finished\u2014whether&nbsp;it\u2019s&nbsp;about&nbsp;finishing touches&nbsp;or just sharing photos of your new space&nbsp;we\u2019d&nbsp;love to hear from you.&nbsp;We\u2019re&nbsp;always here to help.&nbsp;&nbsp;<\/p>\n\n\n<section aria-label=\"more than just problem solving\"  style=\"--gallery--items-count: 1;\" class=\"gallery wp-block alignfull\">\n    <div class=\"gallery__list__wrapper\">\n        <ul class=\"gallery__list list-reset--hard\">\n                        <li data-pattern-part=\"100\" data-image-orientation=\"landscape\" style=\"--gallery--card--column: 1 \/ 13;\" class=\"gallery__card\">\n                <div class=\"gallery__card__inner img-fit\">\n                    \n                    <img decoding=\"async\" width=\"768\" height=\"513\" src=\"https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2025\/12\/Millboard-Midlands-Experience-Centre-Desk-scaled-1-768x513.jpg\" class=\"\" alt=\"\" role=\"presentation\" loading=\"lazy\" srcset=\"https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2025\/12\/Millboard-Midlands-Experience-Centre-Desk-scaled-1-768x513.jpg 768w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2025\/12\/Millboard-Midlands-Experience-Centre-Desk-scaled-1-300x200.jpg 300w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2025\/12\/Millboard-Midlands-Experience-Centre-Desk-scaled-1-1024x684.jpg 1024w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2025\/12\/Millboard-Midlands-Experience-Centre-Desk-scaled-1-2048x1368.jpg 2048w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2025\/12\/Millboard-Midlands-Experience-Centre-Desk-scaled-1-600x401.jpg 600w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>                <\/div>\n                <div class=\"gallery__card__caption is-style-typestyle-small is-style-typestyle-meta\">\n                    <div class=\"gallery__card__caption-main\">\n                        Millboard Midlands                    <\/div>\n\n                                            <div class=\"gallery__card__caption-secondary\">\n                            Experience centre                        <\/div>\n                                    <\/div>\n            <\/li>\n        \n            <\/ul>\n    <\/div>\n\n    <\/section>\n\n\n\n<h3 class=\"wp-block-heading is-style-typestyle-uppercase\" id=\"h-see-and-feel-the-difference-nbsp-nbsp\"><strong>See and Feel the Difference&nbsp;<\/strong>&nbsp;<\/h3>\n\n\n\n<p>While we offer lots of support online, we know that seeing products in person can make\u00a0a big difference. Our display centers let you explore textures and\u00a0finishes up\u00a0close, so you can make confident choices.\u00a0\u00a0<\/p>\n\n\n\n<p>If you need help with installation, we also have a network of approved installers across the UK professionals trained to work with our products to the highest standards.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-typestyle-uppercase\" id=\"h-building-long-term-relationships-nbsp-nbsp\"><strong>Building Long-Term Relationships<\/strong>&nbsp;&nbsp;<\/h3>\n\n\n\n<p>For us, good service&nbsp;isn\u2019t&nbsp;just a one-off interaction.&nbsp;It\u2019s&nbsp;about building a relationship based on trust and communication. We want to be the team you come back to, whether&nbsp;it\u2019s&nbsp;for advice, inspiration, or another project in the future.&nbsp;&nbsp;<\/p>\n\n\n\n<p>We also value your feedback it helps us grow and improve. Many of our best ideas have come from customer suggestions, so please&nbsp;don\u2019t&nbsp;hesitate to share your thoughts with us.&nbsp;&nbsp;<\/p>\n\n\n<section aria-label=\"building long term relationships\"  style=\"--gallery--items-count: 1;\" class=\"gallery wp-block alignfull\">\n    <div class=\"gallery__list__wrapper\">\n        <ul class=\"gallery__list list-reset--hard\">\n                        <li data-pattern-part=\"100\" data-image-orientation=\"landscape\" style=\"--gallery--card--column: 1 \/ 13;\" class=\"gallery__card\">\n                <div class=\"gallery__card__inner img-fit\">\n                    \n                    <img decoding=\"async\" width=\"768\" height=\"576\" src=\"https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/AdobeStock_1253833340.jpeg-768x576.webp\" class=\"\" alt=\"\" role=\"presentation\" loading=\"lazy\" srcset=\"https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/AdobeStock_1253833340.jpeg-768x576.webp 768w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/AdobeStock_1253833340.jpeg-300x225.webp 300w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/AdobeStock_1253833340.jpeg-600x450.webp 600w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/AdobeStock_1253833340.jpeg.webp 816w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>                <\/div>\n                <div class=\"gallery__card__caption is-style-typestyle-small is-style-typestyle-meta\">\n                    <div class=\"gallery__card__caption-main\">\n                        Building long-term                    <\/div>\n\n                                            <div class=\"gallery__card__caption-secondary\">\n                            relationships                        <\/div>\n                                    <\/div>\n            <\/li>\n        \n            <\/ul>\n    <\/div>\n\n    <\/section>\n\n\n\n<h3 class=\"wp-block-heading is-style-typestyle-uppercase\" id=\"h-always-improving-nbsp-nbsp\"><strong>Always Improving<\/strong>&nbsp;&nbsp;<\/h3>\n\n\n\n<p>We\u2019re&nbsp;proud to lead the way in composite decking and cladding, and one of the reasons we stay ahead is because we listen. Every comment, suggestion, and review helps us do things better.&nbsp;&nbsp;<\/p>\n\n\n\n<p>We\u2019re&nbsp;committed to making sure our service is just as reliable and high-quality as our products.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-typestyle-uppercase\" id=\"h-let-s-nbsp-get-started-nbsp-nbsp\"><strong>Let\u2019s&nbsp;Get Started&nbsp;<\/strong>&nbsp;<\/h3>\n\n\n\n<p>Whether&nbsp;you\u2019re&nbsp;planning a quiet garden space or a large-scale commercial project, Millboard is ready to help. We offer:&nbsp;&nbsp;<\/p>\n\n\n\n<p>Friendly, knowledgeable advice&nbsp;&nbsp;<\/p>\n\n\n\n<p>Support online and in person&nbsp;&nbsp;<\/p>\n\n\n\n<p>High-quality, UK-made products with warranties&nbsp;&nbsp;<\/p>\n\n\n\n<p>A team that genuinely cares about getting it right&nbsp;&nbsp;<\/p>\n\n\n\n<p>Feel free to reach out, explore our website, or&nbsp;come and see&nbsp;us in person.&nbsp;We\u2019re&nbsp;here to help you build something great.&nbsp;&nbsp;<\/p>\n\n\n<section class=\"cards-automatic cards wp-block animate alignfull alignwide has-background has-brand-2-background-color\">\n    <div class=\"cards__inner\" style=\"--cards--best-column-fit: 3;\">\n        \n        <div class=\"cards__items\">\n                            <div data-type=\"post\" class=\"media-object g-card animate-element\" data-media=\"image\" data-link=\"true\" data-media-type=\"image\" data-media-position=\"before\" data-orientation=\"vertical\">\n    <div class=\"media-object__inner\">\n                <div class=\"media-object__media img-fit \">\n\n                                                            <div class=\"media-object__media--hover-effect\">\n                            <span class=\"media-object__media--hover-effect__top\">\n                                View                            <\/span>\n\n                            <span class=\"media-object__media--hover-effect__bottom\">\n                                Article                            <\/span>\n                        <\/div>\n                    \n                    <img decoding=\"async\" width=\"300\" height=\"225\" src=\"https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/Ana-1-Cropped.jpg-300x225.webp\" class=\"\" alt=\"\" role=\"presentation\" loading=\"lazy\" srcset=\"https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/Ana-1-Cropped.jpg-300x225.webp 300w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/Ana-1-Cropped.jpg-768x576.webp 768w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/Ana-1-Cropped.jpg-600x450.webp 600w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/Ana-1-Cropped.jpg.webp 816w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\n                                                <\/div>\n        \n        <div class=\"media-object__content flex-column\">\n            \n            \n                            <div class=\"media-object__header flex-column\">\n                                            <h2 id=\"customer-service-at-millboard\" class=\"media-object__heading\"><a href=\"https:\/\/www.millboard.com\/en-us\/latest-news\/exceptional-customer-service-at-millboard\/\">Customer Service at Millboard\u00a0\u00a0<\/a><\/h2>\n                    \n                     \n                                    <\/div>\n            \n            \n            \n                    <\/div>\n\n            <\/div>\n\n<\/div>\n                            <div data-type=\"post\" class=\"media-object g-card animate-element\" data-media=\"image\" data-link=\"true\" data-media-type=\"image\" data-media-position=\"before\" data-orientation=\"vertical\">\n    <div class=\"media-object__inner\">\n                <div class=\"media-object__media img-fit \">\n\n                                                            <div class=\"media-object__media--hover-effect\">\n                            <span class=\"media-object__media--hover-effect__top\">\n                                View                            <\/span>\n\n                            <span class=\"media-object__media--hover-effect__bottom\">\n                                Article                            <\/span>\n                        <\/div>\n                    \n                    <img decoding=\"async\" width=\"300\" height=\"218\" src=\"https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/MDE176H_Enhanced-Grain_Ashwood_Basketweave-Ebony_Lifestyle-Hero-300x218.jpg\" class=\"\" alt=\"\" role=\"presentation\" loading=\"lazy\" srcset=\"https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/MDE176H_Enhanced-Grain_Ashwood_Basketweave-Ebony_Lifestyle-Hero-300x218.jpg 300w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/MDE176H_Enhanced-Grain_Ashwood_Basketweave-Ebony_Lifestyle-Hero-1024x745.jpg 1024w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/MDE176H_Enhanced-Grain_Ashwood_Basketweave-Ebony_Lifestyle-Hero-768x559.jpg 768w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/MDE176H_Enhanced-Grain_Ashwood_Basketweave-Ebony_Lifestyle-Hero-600x437.jpg 600w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2026\/01\/MDE176H_Enhanced-Grain_Ashwood_Basketweave-Ebony_Lifestyle-Hero.jpg 2000w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\n                                                <\/div>\n        \n        <div class=\"media-object__content flex-column\">\n            \n            \n                            <div class=\"media-object__header flex-column\">\n                                            <h2 id=\"essential-tips-for-building-an-outdoor-kitchen\" class=\"media-object__heading\"><a href=\"https:\/\/www.millboard.com\/en-us\/latest-news\/essential-tips-building-outdoor-kitchen\/\">Essential Tips for Building an Outdoor Kitchen\u00a0<\/a><\/h2>\n                    \n                     \n                                    <\/div>\n            \n            \n            \n                    <\/div>\n\n            <\/div>\n\n<\/div>\n                            <div data-type=\"post\" class=\"media-object g-card animate-element\" data-media=\"image\" data-link=\"true\" data-media-type=\"image\" data-media-position=\"before\" data-orientation=\"vertical\">\n    <div class=\"media-object__inner\">\n                <div class=\"media-object__media img-fit \">\n\n                                                            <div class=\"media-object__media--hover-effect\">\n                            <span class=\"media-object__media--hover-effect__top\">\n                                View                            <\/span>\n\n                            <span class=\"media-object__media--hover-effect__bottom\">\n                                Article                            <\/span>\n                        <\/div>\n                    \n                    <img decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2025\/12\/MDMC196L-Contour-Limed-Oak-Hero-1-300x169.webp\" class=\"\" alt=\"\" role=\"presentation\" loading=\"lazy\" srcset=\"https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2025\/12\/MDMC196L-Contour-Limed-Oak-Hero-1-300x169.webp 300w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2025\/12\/MDMC196L-Contour-Limed-Oak-Hero-1-1024x576.webp 1024w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2025\/12\/MDMC196L-Contour-Limed-Oak-Hero-1-768x432.webp 768w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2025\/12\/MDMC196L-Contour-Limed-Oak-Hero-1-600x338.webp 600w, https:\/\/www.millboard.com\/en-us\/wp-content\/uploads\/sites\/5\/2025\/12\/MDMC196L-Contour-Limed-Oak-Hero-1.webp 1920w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\n                                                <\/div>\n        \n        <div class=\"media-object__content flex-column\">\n            \n            \n                            <div class=\"media-object__header flex-column\">\n                                            <h2 id=\"introducing-modello-by-millboard\" class=\"media-object__heading\"><a href=\"https:\/\/www.millboard.com\/en-us\/latest-news\/introducing-modello-millboard\/\">Introducing\u00a0Modello\u00a0by Millboard:\u00a0<\/a><\/h2>\n                    \n                     \n                                    <\/div>\n            \n            \n            \n                    <\/div>\n\n            <\/div>\n\n<\/div>\n                    <\/div>\n\n            <\/div>\n<\/section>\n\n\n<div class=\"navigation-tiles wp-block alignfull has-background has-brand-6-background-color\">\n    <div class=\"navigation-tiles__inner\">\n                    <div class=\"navigation-tiles__header\">\n                                \n                                    <h2 id=\"planning-your-next-project\" class=\"navigation-tiles__heading\">\n                        Planning Your Next Project?                    <\/h2>\n                            <\/div>\n        \n                    <div class=\"navigation-tiles__tiles\">\n                                    <div class=\"navigation-tiles__tile\">\n                                                    <h3 class=\"navigation-tiles__tile-title\">\n                                Decking configurator                            <\/h3>\n                                                \n                                                    <div class=\"navigation-tiles__tile-description\">\n                                <p>Estimate the boards, fixings, subframe and more you need for your space.<\/p>\n                            <\/div>\n                                                \n                                                    <a target=\"_blank\" rel=\"noopener\" href=\"https:\/\/deckplanner.www.millboard.com\/#\/\" class=\"navigation-tiles__tile-cta g-button\">Open Configurator<\/a>\n                                            <\/div>\n                                    <div class=\"navigation-tiles__tile\">\n                                                    <h3 class=\"navigation-tiles__tile-title\">\n                                Design consultation                            <\/h3>\n                                                \n                                                    <div class=\"navigation-tiles__tile-description\">\n                                <p>Get one to one guidance on layouts, colours and details.<\/p>\n                            <\/div>\n                                                \n                                                    <a target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.millboard.com\/en-gb\/request-a-consultation\/\" class=\"navigation-tiles__tile-cta g-button\">Book a consultation<\/a>\n                                            <\/div>\n                                    <div class=\"navigation-tiles__tile\">\n                                                    <h3 class=\"navigation-tiles__tile-title\">\n                                Installation guides                            <\/h3>\n                                                \n                                                    <div class=\"navigation-tiles__tile-description\">\n                                <p>Step by step fixing advice and detailing for every collection.<\/p>\n                            <\/div>\n                                                \n                                                    <a target=\"_blank\" rel=\"noopener\" href=\"https:\/\/www.millboard.com\/en-gb\/product-brochures\/\" class=\"navigation-tiles__tile-cta g-button\">Browse Guides<\/a>\n                                            <\/div>\n                                    <div class=\"navigation-tiles__tile\">\n                                                    <h3 class=\"navigation-tiles__tile-title\">\n                                Free product samples                            <\/h3>\n                                                \n                                                    <div class=\"navigation-tiles__tile-description\">\n                                <p>Order some samples to see how Millboard works for your project<\/p>\n                            <\/div>\n                                                \n                                                    <a target=\"_blank\" rel=\"noopener\" href=\"#\" class=\"navigation-tiles__tile-cta g-button\">Order Samples Today<\/a>\n                                            <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Here for You, Every Step of the Way&nbsp;&nbsp; Customer service at Millboard is\u00a0a very important\u00a0part of our business; we\u00a0don\u2019t\u00a0see customer&hellip;<\/p>\n","protected":false},"author":10,"featured_media":3704,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[1],"tags":[],"class_list":["post-95","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorised"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Exceptional Customer Service | Millboard Support &amp; Experience<\/title>\n<meta name=\"description\" content=\"Discover Millboard\u2019s exceptional customer service - knowledgeable support, practical guidance, and trusted aftercare.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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